Shipping

Shipping



All orders are shipped using UPS, out of our Orange County, California Distribution Center.
1150 N. Red Gum St. Suite F
Anaheim, CA 92806

Smokecones.com ships to the USA and Canada.
Due to system limitations, Smokecones.com can only ship UPS Prepaid and is unable to ship UPS Collect.







UPS Shipping Options


SHIPPING OPTIONS:

UPS GROUND
UPS RED NEXT BUSINESS DAY (No Saturday Deliveries)
UPS BLUE SECOND BUSINESS DAY
UPS ORANGE THREE DAY SELECT

Once your order is shipped, tracking information will be sent to you via email.








Free Shipping- Customers will qualify for free shipping when a purchase total of greater than $299 has been reached before taxes. If you receive free shipping your order will go out UPS ground. If you require a faster service you will have to pay for that level of service. Free shipping promotion does not apply to Alaska or Hawaii.


Smokecones.com ships out orders Monday through Friday, up until 2pm. No orders will be shipped out on Saturdays, Sundays, or National/Federal Holidays. Orders placed on our site usually ship within 1-3 business days, regardless of the shipment method chosen, and will arrive within 1-6 business days depending on the shipment method selected. If an item is temporarily out of stock, and cannot be shipped in 2-4 business days you will be notified.


Please make sure that all shipping information is correct. If address does not match or package is undeliverable and the packages are returned to Smokecones.com., a $15.00 fee per box will be applied to your credit card. If you would like the package to be re-sent, there will be an additional fee plus shipping costs.

**A physical street address is required for all UPS shipments. WE CANNOT SHIP TO A P.O. BOX.



USA Shipping

Smokecones.com ships nationwide to all of USA

Canadian Shipping

Smokecones.com ships to Canada. Please note that upon delivery, Canadian customers are required to pay for any and all additional tariffs, taxes and/or duties. Also, since we process the billing information in the United States, some Canadian credit cards may not be able to be processed without additional assistance from our sales team. In rare instances, UPS will not service small portions of Canada and you may receive an error messages for shipping address at check out. If either of these issues happen to you, please call us at (702) 758-3420 and we will be happy to help! The "Free Shipping" promotion does not apply to Canadian orders.

International Shipping

For information on international orders outside the United States and Canada, please call 702-758-3420 or email us at Sales@smokecones.com