All orders are shipped using UPS, out of our Orange County, California Distribution Center.
1150 North Red Gum Street
Anaheim, CA. 92806
Smokecones.com ships to the USA and Canada.
Due to system limitations, Smokecones.com can only ship UPS Prepaid and is unable to ship UPS Collect.
UPS Shipping Options
UPS RED NEXT BUSINESS DAY (No Saturday Deliveries)
UPS BLUE SECOND BUSINESS DAY
UPS ORANGE THREE DAY SELECT
Once your order is shipped, tracking information will be sent to you via email.
Free Shipping- Customers will qualify for free shipping when a purchase total of greater than $349 has been reached before taxes. Glass products do not qualify for the Free Shipping Promotion due to the extra care and packaging that is required to deliver the parts safely. If you receive free shipping your order will go out UPS ground. If you require a faster service you will have to pay for that level of service. Free shipping promotion does not apply to Alaska or Hawaii.
Smokecones.com ships out orders Monday through Friday, up until 2pm. No orders will be shipped out on Saturdays, Sundays, or National/Federal Holidays. Orders placed on our site usually ship within 1-3 business days, regardless of the shipment method chosen, and will arrive within 1-6 business days depending on the shipment method selected. If an item is temporarily out of stock, and cannot be shipped in 2-4 business days you will be notified.
Please make sure that all shipping information is correct. If address does not match or package is undeliverable and the packages are returned to Smokecones.com., a $15.00 fee per box will be applied to your credit card. If you would like the package to be re-sent, there will be an additional fee plus shipping costs.
**A physical street address is required for all UPS shipments. WE CANNOT SHIP TO A P.O. BOX.